Training the Skills That Make Leaders Stronger, Teams Smarter, and Customers Happier
At ReadyPeople, we help organisations build emotionally intelligent leaders, connected teams, and customer service cultures that elevate performance.
Our coaching and training programmes are grounded in powerful psychology-based frameworks, including the Enneagram, Emotional Intelligence, and Transactional Analysis
We work with a trusted network of accredited coaches and facilitators to deliver high-impact learning experiences that create real behavioural change.
What we offer
Leadership Development Training & Coaching
Develop leaders who connect, empower, and deliver
Leaders need more than technical skills — they need the emotional and relational skills to lead with clarity, influence, and resilience.
Our programmes build emotionally intelligent, relationally skilled leaders who influence through trust, not control.
Programmes Include:
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Executive Coaching (ICF-accredited)
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Leadership Enneagram Profiles
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Relational Intelligence Workshops for Leaders
Team Development Training & Coaching
Create high performance and high value teams
We help teams build purpose-driven structures, surface the unspoken obstacles that hold them back and learn to build habits of trust, accountability, and collaboration that lead to better results.
Programmes Include:
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Team Dynamics Training
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Transactional Analysis Team Coaching
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Team Enneagram Workshops
Customer Experience Training & Coaching
Empower to serve with speed, empathy and impact
Customer service isn’t just about speed. It’s about safety. We train your staff to respond with empathy, build loyalty, and create unforgettable experiences.
Results include improved customer satisfaction scores and increased client retention.
Programmes Include:
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Emotional Intelligence for Service Teams
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Culture of Customer Excellence Training
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Coaching Managers to Empower Their Teams to Serve
Buy the Book
Most culture problems get treated like a poster problem. Fix the values statement, run the engagement survey, tidy up the comms, hope it sticks. It doesn't, and Clive Vanderwagen spent the better part of two decades inside South Africa's largest financial services and hospitality brands finding out why.
The answer isn't complicated. It's uncomfortable. Culture isn't built in the boardroom. It's built on whether people's basic psychological needs are actually being met in the room, every day, by the people leading them. When they're not, no framework fixes it.
Thriving Culture draws on Transactional Analysis, the Enneagram, and real interventions to show what actually shifts a culture, and what just looks good on a slide.
No motivational gloss. No frameworks for their own sake. Just what works, and what doesn't.
Some of our industry leading clients
Trusted by organisations across South Africa
I have never attended such a helpful, positive and effective team day.
Your insight, empathy, authenticity and genuine care for each member of our team and for our team as a whole was touching and incredibly powerful.
Your people power your business
At ReadyPeople, we work with your most important assets – your people – to build healthy, results-driven relationships using proven methodologies rooted in Transactional Analysis and Emotional Intelligence.
The most valuable business results come from the quality of your relationships – between leaders, across teams, and with your customers.
With over 10 years of experience, we work with organisations to turn emotional intelligence and psychology into practical tools that shift behaviour, culture, and performance.
info (@) readypeople.co.za | +27 83 292 1256