ABOUT CLIVE VANDERWAGEN AND READYPEOPLE
WHY READYPEOPLE?
Before an actor goes on stage, before a director yells, "lights, camera, action" on a movie set, the question that always gets asked by the stage manager or director is: "Are you ready, people?"
That's why I created ReadyPeople. In today's world we're expected to perform – to be top of our game, to be productive, efficient, innovative, and (to use more buzz words) agile. But no one stops to ask, "Ready, people?"
ReadyPeople is designed so you can answer a resounding YES to the question.
My name is Clive Vanderwagen and I'm a training specialist
I CAN HELP YOU IF:
- You want more sales
- You want to put the word 'care' back into your customer care department
- Your call centre agents are needing to sound less robotic and connect with their customers
- You want your staff to improve their human-to-human connection and interactions
- You want your employees to be more engaged
- You want your managers to lead their teams more effectively
WHAT I DO...
I train people in business to improve their relationships with their internal stakeholders and customers.
I work with leaders and teams to build stronger working relationships and improve team dynamics.
I work with call centre agents, sales people and other staff members to be more empathetic with their customers. I train robotic or task-focused employees to care for their customers and delight them with their newly-found customer experience skills.
I change the "smell" of an organisation. When someone is sold to and says no, but then knows about you and chooses to come back to you if their needs change – that's the kind of smell we want in your business.
And the smell of a place where people want to work.
I'm also a coach
Coaching affects change from the inside. And this produces results. It focuses on developing you as a person into becoming more of who you want to be. If you're in a stage of your life where you feel that you need a new focus, or a new way of doing things, then a coach can be of huge value to you.
Most of my clients are business people looking to make a change in their career or try to find purpose in the work they're doing. Or just get on better with the people they work with.
You can book a chat with me to experience what coaching can do for you, or to chat about how we can work together to in your organisation.
Clive Vanderwagen
People Development Specialist and Coach
Here's what clients say about my training and coaching...
TRAINING
Michael Dobie, Henkel Country Manager
Rozanne McKenzie, Rozanne McKenzie Media
Rozanne McKenzie, Rozanne McKenzie Media
We have all sat down for a training session before, expecting to hear more of the same rhetoric on how to be better. Clive managed to change that for me.
He is insightful and engaged openly on the topic. His manner of communicating succeeded in getting my entire team involved.
I look forward to seeing the development and growth in my team, as well as their respective teams in the future!
Rozanne McKenzie, Rozanne McKenzie Media
Rozanne McKenzie, Rozanne McKenzie Media
Rozanne McKenzie, Rozanne McKenzie Media
Our training session with Clive was insightful and informative. His presentation style is engaging and the material is fascinating.
My team and I learned so much about ourselves, how we relate to others and we gained valuable skills necessary for functioning effectively as a team, but also knowledge we can apply to life in general.
A real eye opener. Highly recommended!
Robyn Shirley, Regenesys Business School
Rozanne McKenzie, Rozanne McKenzie Media
Robyn Shirley, Regenesys Business School
We had the pleasure of working with Clive on a Future Leader programme. Not only did he draw on his extensive experience to bring context and meaning to the work, but provided practical tools and enabled the group to develop a narrative around how they show up in the workplace. This proved vital for the group as a base for engagement and further reflection.
Clive’s energy and sense of humour was adored by all as he created memorable, impactful learning in the virtual classroom.
COACHING
Chris, Procurement Head
Chris, Procurement Head
Chris, Procurement Head
I cannot explain step by step how Clive helped me, but over the course of 3 sessions, he opened my mind to new ways of thinking and new ways of looking at my own unique situation.
Our journey is not yet over, but Clive, thank you, the impact that you have had on me is immeasurable and I look forward to carrying on with this journey of self discovery and improvement under your guidance.
Gavin, COO
Chris, Procurement Head
Chris, Procurement Head
The coaching experience was profound, and life-changing. Clive has a rare gift to interpret people and situations with uncanny accuracy.
He delivers his insights delicately and always made me feel positive about the upheaval taking place in my mind.
He gave me guidance and a set of tools to deal with certain issues and he set me on a path to self-improvement
Jason, Tour Guide
Chris, Procurement Head
Jason, Tour Guide
Clive’s continued guidance and support has enabled me to recognise and acknowledge my true value and potential, thereby enabling me to redirect my knowledge, skill set and experience to appropriately adapt, grow, prosper and contribute, both personally and professionally.
SO IN A NUTSHELL, WHAT DO WE OFFER YOU?
Training
Media & Writing
Training
Need to invest in your people to make them more efficient, present, or engaged? I specialise in courses focusing on human-to-human connection, empathy, emotional intelligence, resilience skills, leadership skills, customer experience, and change management, amongst others. The courses build better teams and better people.
Coaching
Media & Writing
Training
Reached a ceiling or feeling stuck? Development coaching can be life-changing for individuals, employees and leaders. By spending time focusing on key areas in your personal or working life, coaching can help you navigate the world with resilience and tenacity. Coaching can give you the boost to be your best.
Media & Writing
Media & Writing
Media & Writing
I have been published in many magazines and websites, and can create content for your training manuals, digital platforms, and corporate communications.
Contact Us
Let's connect
Why not give me a call, and I'll talk you through what's on this website, with loads of personality of course.
Message Clive on WhatsApp
ReadyPeople Coaching & Training
Johannesburg, South Africa
+27 (0) 83 292 1256 clive@readypeople.co.za Visit the SA Department of Health's website for COVID-19 updates: www.sacoronavirus.co.za