ReadyPeople Training & Coaching Consultancy

Leadership · Team Dynamics · Customer Experience

Training the skills that make leaders stronger, teams smarter, and customers happier.

ReadyPeople Training & Coaching Consultancy helps financial services, hospitality, retail, tech and education organisations build emotionally intelligent leaders, connected teams, and customer service cultures that improve performance - not morale posters.

Our programmes are grounded in Transactional Analysis, Emotional Intelligence and the Enneagram, and delivered by an ICF-accredited coach with over a decade inside South Africa's largest corporate brands.

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Delegate taking notes during a ReadyPeople training session

Award-Winning

Winner, Best Customer Experience Training Specialists 2026 and Leadership & Team Development Excellence Award 2026 at the MEA African Excellence Awards. Also named Customer & Employee Experience Training Specialists of the Year 2025 at the MEA Business Awards.

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Services

What we offer

Leadership Development

Develop leaders who connect, empower and deliver. We build emotionally intelligent, relationally skilled leaders who influence through trust, not control.

Includes: Executive coaching (ICF-accredited), Leadership Enneagram profiles, Relational Intelligence workshops.

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Team Development

Build purpose-driven teams, surface the unspoken obstacles holding them back, and create habits of trust, accountability and collaboration.

Includes: Team Dynamics training, Transactional Analysis team coaching, Team Enneagram workshops.

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Customer Experience

Train staff to respond with empathy, build loyalty and create service that's remembered - for the right reasons.

Results: improved CSAT scores and increased client retention.

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Thriving Culture book cover by Clive Vanderwagen
New Book

Thriving Culture

Most culture problems get treated like a poster problem. Fix the values statement, run the engagement survey, tidy up the comms, hope it sticks. It doesn't.

Clive Vanderwagen spent the better part of two decades inside South Africa's largest financial services and hospitality brands finding out why - and what actually shifts a culture instead. No motivational gloss. No frameworks for their own sake. Just what works, and what doesn't.

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Trusted inside financial services, hospitality, retail, tech and education
GoTyme Bank Henkel Old Mutual Insure MultiChoice AngloGold Ashanti Food Lover's Market The Capital Hotel Group Medscheme Momentum Reach for a Dream Talk360 GEMS - Government Employees Medical Scheme

"I have never attended such a helpful, positive and effective team day. Your insight, empathy, authenticity and genuine care for each member of our team and for our team as a whole was touching and incredibly powerful."

Client feedback, corporate team day

Want your people to lead better, work better, and serve better?

Tell us what's going on in your business and we'll tell you honestly whether we can help.

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